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Forum Discussion
alonzo86
2 years agoHelpful | Level 6
Right Click Context Menu Disappearing on Update
Hello guys,
After going back and forth with support about the right click context menu disappearing on every self update by the Windows app we couldn't find the solution.
I was advised to...
alonzo86
Helpful | Level 6
Hello,
Reinstalling and doing steps from the link you provided worked (actually just reinstalling fixed it in the first place, but I did all of the above). But, everytime self-update happens reinstall works... I would like not to have reinstalling on every self update because the context menu disappears every time self-update happens .
Hannah
2 years agoDropbox Staff
Hey alonzo86, I'm glad the issue is resolved now.
Especially doing the steps that Nancy provided, might have fixed it for you for good, but if it does come back, please reply back to this thread, so we can investigate further.
- alonzo862 years agoHelpful | Level 6Thank you Hannah, I'll report back if the same thing appears on the next self update
- alonzo862 years agoHelpful | Level 6
Hello,
The app updated itself in the last 24 hours and the context menu disappeared once again.I'm tired of trying to solve the problem and I don't have time to troubleshoot it, at this point I'm just considering to quit the subscription and to move on.
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