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Forum Discussion
Windows 11 context menu items disappeared (version 159.4.5870)
I have two Windows systems that use Dropbox Pro. On both systems, the Dropbox items on the Explorer context menus disappeared after the Dropbox app upgraded itself to 159.4.5870.
I hadn't opened one of those systems for a few weeks: when I booted it up today, the context menu items were visible as they always have been - then Dropbox updated itself, and the context menu items disappeared, and they haven't reappeared after three reboots.
This seems to be a fairly common problem. Is there a solution?
*bump*
This happened to me as well after upgrading to Windows 11 Pro. A simple uninstall did not correct the issue.
Completely uninstalling and removing all traces from %appdata% and the registry, rebooting, and then reinstalling fixed the issue.
And today the context menu items reappeared. Apparently I simply didn't wait long enough after the update. Very strange!
- Hannah
Dropbox Staff
Hey emendelson, thanks for bringing this to our attention and I'm happy to see that the issue is now resolved.
If you come across this again, do let us know.
Have a great week ahead!
*bump*
This happened to me as well after upgrading to Windows 11 Pro. A simple uninstall did not correct the issue.
Completely uninstalling and removing all traces from %appdata% and the registry, rebooting, and then reinstalling fixed the issue.
