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bddrow's avatar
bddrow
Helpful | Level 6
2 years ago

Rounded gray icon in new macOS file provider

Hi, I'm using the latest version of Dropbox in macOS Ventura 13.5, new mac mini m2, clean dropbox install, i decided to try the new file provider integration and the syncing has ended correctly, ther...
Desktop
Mac
  • bddrow's avatar
    bddrow
    2 years ago

    I just found that an App added a custom tag to that folder, the only way to see it was with right click -> Get Info and it was at the top, i removed that custom tag and the circle is gone.

Calvin2DBX's avatar
Calvin2DBX
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi bddrow, hope you're doing well! 

 

Let's see if we can get to the bottom of that symbol you're seeing.

 

I'll need a little more info — can you send the app version you're running?

 

Also, a screenshot of your sync status would be great to have.

 

Cheers!

 

  • bddrow's avatar
    bddrow
    Helpful | Level 6
    2 years ago

    Hi

     

    Thank you, for replying, this is the dropbox version and also the sync status

     

     

    I just got this new Mac mini m2, I'm in the process of adding all my apps, etc. From what I can tell, this is the only folder with that circle.

    Thank you for your time

    • bddrow's avatar
      bddrow
      Helpful | Level 6
      2 years ago

      I just found that an App added a custom tag to that folder, the only way to see it was with right click -> Get Info and it was at the top, i removed that custom tag and the circle is gone.

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