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Forum Discussion
Solved
Shorten link not working
Hi there! All of a sudden, the shorten link feature in my public folder is not working - not that the link won't work - it won't shorten it anymore.
Any help would be appreciated - thanks!
- The shorten link functionality in Dropbox has been deprecated and will likely not return. They have been heading in this direction for a while now, having first started removing the feature from other parts of Dropbox a couple years ago. This was one of the last remaining locations where it still functioned.
As Olivia stated, you will want to look at other services that provide that functionality. Bit.ly and Goo.gl are among the most popular.
same problem here. Please fix this feature.
What happened to the Dropbox's developers ?
Isn't it taking too long to be fixed ou, at least, explained?
Zero updates to my ticket from 12 days ago. Only acknowledgement was a generic "self-service" return mail from the Zendesk ticket system about a day after I created the ticket.
Monday * Sept. 12th * Still not working ...
+1 (not working)
I really use this feature quite often --- The Google URL shortener won't shorten Dropbox links....goo.gl
Same here too. I use this feature lots. The only way I can exit the page is to use the back button on the browser
Another week of silence on my ticket.
- Rich
Super User II
Btw, I think this relates only to the public folder - which I think no longer exists on new versions, is that correct?
Correct. The Public folder is a deprecated feature, replaced by share links which can be created to any file or folder and not restricted to a single location. Newly created accounts (after October 2012, I believe) don't have a Public folder, and only Pro or Business accounts have the ability to create one (and I wouldn't expect that to last either).
The problem persists, and DB support seems to be unconcerned. To make matters worse now I can't even get a public link from the web site. The only way I can get a public link now is by opening my desktop DB folder and right-clicking on a file. This is not acceptable, perhaps it is time to return to Box.
