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Forum Discussion
Suddenly no Dropbox entries in Win 10 File Explorer context menu.
This is my most used facility. Serious issue now that all entries have vanished - especially 'CopyDropbox link'.
Tried all the obvious restarts (Dropbox, File Explorer, my Win 10 desktop PC(. N...
Megan
Dropbox Staff
Dropbox StaffHey Terry P., sorry to hear about this.
Could you please let me know the exact version of the Dropbox desktop app installed in your device as well?
Is the application otherwise working and syncing as normal? Do you see the syncing icons on your files or are they missing too?
If you could also send us a screenshot of the options you get when you right click on files in your Dropbox folder, I'd appreciate it.
Keep me posted!
Could you please let me know the exact version of the Dropbox desktop app installed in your device as well?
210.4.4854 ("Up to date")
"Is the application otherwise working and syncing as normal? Do you see the syncing icons on your files or are they missing too?"
All otherwise is normal.
"If you could also send us a screenshot of the options you get when you right click on files in your Dropbox folder, I'd appreciate it."
Don't see how that will add much to 'entries gone missing' but here's an example:
Hmm - how? You don't make it easy to insert an image! Here's a link instead, obtained by alternative method:
[email removed as per Community Guidelines]
- Megan
Hey Terry P., I've removed your link to avoid unnecessary traffic in your account, from people clicking on it.
You can always use Ctrl+ V to paste your screenshot here. Are you missing other Dropbox right-click options or just the 'copy link' one?
Feel free to also have a look at these steps that our Community Manager provided, and let me know if they help at all.
But did it give you the information you asked for, I assumed for your technical colleagues?
Sadly my attempt using the much simpler copy/paste method you recommended failed with this daft message:
"The file TerryP_1-1730146619651 exceeds the maximum allowed size (3 MB)."
My file is 339 KB !
Here it is as a link again; perhaps you can download and embed it in case it helps other users, before discarding it again.
When can I expect some practical resolution please? I suspect I'm not the first user to encounter this problem, so presumably your files should help?
This window is opening up uninvited.
Such as shortly after opening Chrome. Apparently something to do with a Chrome extension. But I have no relevant extension or reference to this obscure feature.
Most articles/posts I read about NativeHostMessaging or DropboxNativeHostMessaging are way over my head.
Don't know how I started it, but now anxious to just get rid of it.
In case it's related I should add that this arose at some stage of trouble shooting another Dropbox issue: the context menu entries for Dropbox have disappeared. I tried allthe obvious restarts in vain. Posted here esarliker and waiting for help.
Terry
