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Forum Discussion
Sync icons are missing in Explorer on Windows 10
The green icons next to files and folders signifying whether file(s) are on-line or off-line only are no lonher displaring. It was at one time showing a green checkmark or an empty cloud icon, now, nothing. When I rigt click on the file, the dropdown menu still give me the option to choose whether to make available on-line only or local.
I'm running Win 10 on a Lenovo T530 Laptop. Any help would be apptrciated. Thanks.
I just followed Walter's steps. One Drive was showing as the first 10 entries in the registry followed by Dropbox. I switched it up so that Dropbox shows as the first 10 entries. I rebooted by PC and now everything is back to normal. Yes, I now have the green icons back, next to each file and folder. Thanks for the help.
I re-installed the desktop app, but still no file or folder icons.
- Jay
Dropbox Staff
Could you attach a screenshot showing the Dropbox folder as it appears in Explorer on your machine?
- Megan
Hey skverskk, regarding your desktop app; are you seeing the Dropbox icon in your system tray?
Can you let me know your app’s version and its syncing status?
Yes, I do see the dropbox icon in my system tray.
Version# 212.4.5767
No syncing issues
Note: This was workink just fine, a few months ago.
I just followed Walter's steps. One Drive was showing as the first 10 entries in the registry followed by Dropbox. I switched it up so that Dropbox shows as the first 10 entries. I rebooted by PC and now everything is back to normal. Yes, I now have the green icons back, next to each file and folder. Thanks for the help.
