We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey modelling architecture, sorry to hear you're having issues with this.

     

    Could you please send us a screenshot of the app's exact status as shown in your taskbar at the moment?

     

    If you happen to be running 3rd party apps that might be looking at your files on your computer, you may want to take a look at this discussion too.

     

    In any case, please keep me posted!

    • modelling architecture's avatar
      modelling architecture
      Explorer | Level 4
      2 years ago

      thanks for getting back to me. Please see image. this is also happening on my

       

      laptop.

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Thanks for the extra screenshot, modelling architecture!

         

        Did you recently have an OS update, by any chance? 

         

        Also, what’s the app’s current app version? You can check this by hovering over the small Dropbox icon in your system tray.

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!