You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

x0royx's avatar
x0royx
Helpful | Level 6
7 years ago

Syncing causes system freeze

It took me a while to figure out that Dropbox was in fact the cause of this.   This morning, after being away for a month,  the PC (windows 10) froze up every 10-30 minutes after booting. A hard re...
Dropbox Plus
Setting up the apps
  • x0royx's avatar
    x0royx
    7 years ago

    Update 19-06: I fixed this issue. Sorry to blame Dropbox for this. It turned out to be a bad RAM module (1 of 2 8GB sticks Corsair Vengeance LPX CMK16GX4M2B3000C15) turns out to be faulty. Over 2k of errors within a few minutes of RAM testing with Memtest86. When syncing a big Dropbox folder like I had (300GB+ it crashed more often because of the increased activity on the PC).

     

    Hope to help out others with this update. Thanks for the quick support, really appreciate it!

     

    Case closed.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Thanks for keeping us posted x0royx! 

 

I am sorry to hear that this persists for you. If I were in your shoes in this case, I would update my Windows version to see if this is resolved on a newer build. I would also suggest that you took a look here as well to see if there's any tip you could use to resolve this issue with your Windows 10 device freezing.

 

I hope this helps and please let us know what worked out for you in the end. 

 

Thanks and have a great week ahead Roy! 

x0royx's avatar
x0royx
Helpful | Level 6
7 years ago

Update 19-06: I fixed this issue. Sorry to blame Dropbox for this. It turned out to be a bad RAM module (1 of 2 8GB sticks Corsair Vengeance LPX CMK16GX4M2B3000C15) turns out to be faulty. Over 2k of errors within a few minutes of RAM testing with Memtest86. When syncing a big Dropbox folder like I had (300GB+ it crashed more often because of the increased activity on the PC).

 

Hope to help out others with this update. Thanks for the quick support, really appreciate it!

 

Case closed.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    7 years ago

    Thank you for following up on this Roy - happy to hear you worked through this after all and I appreciate your update on this thread as it might prove to be useful to many users having such issues in the future. 

     

    Have a lovely day ahead and keep Dropboxing!

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!