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Forum Discussion

PG-E3's avatar
PG-E3
New member | Level 2
8 months ago

Syncing takes forever (Windows). It's stuck for the past week.

Hi, I am experiencing syncing issues with my Dropbox. After about a week, it still shows that it is syncing 8792 files (the number of files doesn’t change, and it is not on pause). I have tried the...
Desktop
Sync
Windows
  • PG-E3's avatar
    PG-E3
    8 months ago

    Hey,

     

    It is fixed now! I did sign out and signed in again and it started syncing , now it is fixed.

    Thanks,

PG-E3's avatar
PG-E3
New member | Level 2

Sure,

I have turned off the Windows virus and threat protection which was the only security app on my device.

 

Windows 11 Pro-version 23H2

Dropbox 195.4.4995

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi PG-E3, thanks for the speedy response! 

 

It might sound trivial, but have you tried signing out of the app, and then back into it? 

 

If that doesn't work either, I'd recommend doing a quick uninstall, and re-install of the app.

  • PG-E3's avatar
    PG-E3
    New member | Level 2
    8 months ago

    Hey,

     

    It is fixed now! I did sign out and signed in again and it started syncing , now it is fixed.

    Thanks,

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Awesome news PG-E3!

       

      If you need anything else, don't hesitate to let me know! Have a great week ahead! 😎

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