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Forum Discussion
System icon disappears from Taskbar (Windows 10 Pro)
There's a few topics on this already, but none with my specific issue.
Dropbox app is definitely installed on my Surface Pro and I am actively using it throughout each day. However, the Dropbox...
Sorry if this isn't the correct board but none of them really fits with the issue I'm having...
Over the last few days, even though I have the option to always show the notification area DB badge (icon) on Windows 10 in the DB preferences selected, every time I power up my PC each day (I always shut down each night before bed), the badge is gone from the notification area. Where is it? For some reason its being moved to that hidden area you bring up with the '^' on the left of the notification area.
I drag it off that hidden pane onto the notification area and its there and stays there BUT the next morning when I power up my PC, its again in the hidden area.
I've done nothing to cause this. Even in the windows settings "Always show all icons in the notification area" list for apps, dropbox is definitely enabled.
Any help figuring out how to stop windows 10 from moving it off the visible notification area to the hidden area on PC reboot would be appreciated. I'm baffled. It just started doing this all by itself. I've done nothing to cause it. (Windows is possessed - wink).
Just so its said, NONE of the other badges (icons) for other apps that are shown in the notification area have ever disappeared on boot nor are they still - ONLY DB. Weird.
And just so its said, the badge (icon) I'm talking about is the icon of the white open box with a red background '1' on the bottom left side of the icon.
This just started happening a few days ago all by itself.
- Megan
Dropbox Staff
Hi Geney, let's see what we can find together on this!
Do you generally have a lot of icons on your task bar? Did you happen to update your OS recently?
Keep me posted!
Hi Megan,
If you count the '^' to get into the hidden icon/badge pane, there are 10 icons in the notification area on the right, but there have always been since this machine was brought up maybe a couple months ago (my old PC died) - '^', Everything, Avast, Thunderbird, Dropbox, Skype, Network, Sound, Clock/Date and that Manage Notifications one.
The actual left side task bar has 10 icons but here too this hasn't changed in quite a while. Looking at my 23" widescreen monitor, between the task and tray (notification area), I'm not even using half of the task bar.
The OS is Win 10 Pro 21H2.
The most recent Win 10 update was on 3/18 - Feature update to Windows 10 21H2 via Enablement Package (KB5003791), so a week ago. No I have no clue what this is or what it does, sorry. It was an automatic update. The issue started up several days later so unless there was some latent issue with the update that took a while to start manifesting, I'd be surprised if this caused it.
I even just ran a full deep virus scan of my PC just in case and was given a clean bill of health so its not that.
Yeah, I'm baffled. Everything thats supposed to be turned on is (not that I turned anything on or off - DB install did that months back when I brought the new machine up) but yet windows, every reboot, for the last few days decides the dropbox icon needs to be in the '^' hidden area. Nothing else is being affected.
- Jay
Hi Geney, If you're not on a Dropbox Basic plan with more than 3 devices connected, could you try an advanced reinstall of the app using the steps in this link?
