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Forum Discussion
KathrynBassett
4 months agoHelpful | Level 6
The desktop app doesn't start automatically on my Windows 11 computer.
New computer, Win11, nothing out of the ordinary installed (it's minimal as it's intended just to be a travel computer for the motorhome). Each time I start the computer, I have to manually start Dro...
- 4 months ago
I don't remember what all I tried after I first posted, but unselect - select might have been one of them. I know I had tried that prior to my post. Whatever it was I tried, it seemed to work. This morning when I booted up, it worked.
I'm on my main computer at present so I can't give exact answer to app version, but since it's a new computer and new installation, it would be current. When I used the travel computer this morning, it said "Your files are up to date".
As for S mode, your link says that "does not actively store files and folders on your device" and since DB does store my selected folders of files onto the computer, I would say the answer is no, not S mode.
In any case, it seems to be working ok now. I'll try to come back in a week and advise if it continues to work.
Nancy
Dropbox Staff
Thanks for posting this on our forum, KathrynBassett!
If you unselect - select again the option to start Dropbox on system startup, does it seem to help?
I’d also like to know the current syncing status and app version of the Dropbox app on your computer.
Finally, are you using Dropbox for S mode at the moment on your device?
Let me know when you’re ready.
KathrynBassett
4 months agoHelpful | Level 6
I don't remember what all I tried after I first posted, but unselect - select might have been one of them. I know I had tried that prior to my post. Whatever it was I tried, it seemed to work. This morning when I booted up, it worked.
I'm on my main computer at present so I can't give exact answer to app version, but since it's a new computer and new installation, it would be current. When I used the travel computer this morning, it said "Your files are up to date".
As for S mode, your link says that "does not actively store files and folders on your device" and since DB does store my selected folders of files onto the computer, I would say the answer is no, not S mode.
In any case, it seems to be working ok now. I'll try to come back in a week and advise if it continues to work.
- KathrynBassett4 months agoHelpful | Level 6
It continues to work, so I can say this is solved. Thanks for your reply about things to do.
- Nancy4 months agoDropbox Staff
It was my pleasure, KathrynBassett! For anything else, I’ll be right here.
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