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Zaydewise's avatar
Zaydewise
New member | Level 2
2 months ago

The Dropbox icon in my system tray is not responding

I received an email from Dropbox about the Backup feature. When I click on the Dropbox icon on my Windows taskbar nothing happens so I can't click on the avatar and go to preferences and then click b...
desktop
Windows
Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 months ago

Hey Zaydewise, thanks for bringing this to our attention.

If the Dropbox icon in your system tray is not responding and restarting your computer didn't help, I'd suggest simply reinstalling the Dropbox app (without uninstalling) through this link.

If that doesn't help, try uninstalling it first, then restart the computer and reinstall it.

Keep me posted with the results!

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