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Forum Discussion

M. A.1's avatar
M. A.1
New member | Level 1
10 years ago

Too high disk activity

While I'm using my computer normally without touching anything Dropbox related, the Dropbox process (I have a system monitor installed that shows disk usage and which process is using it the most amo...
Desktop
Install
Leosthenes P.'s avatar
Leosthenes P.
New member | Level 2
9 years ago

When I transferred dropbox folder from my primary (small capacity) SSD to a secondary large HDD (WDC WD500AAKX-001CA0) the disk started to suffer of high disk usage. It is always in 100% disk usage. Also all processes in my PC slowed down. I cannot use my pc while dropbox is in sync mode. I have to pause synchronization to work with other programs. Is there any way to reduce the disk usage?

*Update. There was a file in the dropbox folder that was "unreadable". I removed it and now the disk is working normally.

  • joenoe's avatar
    joenoe
    New member | Level 2
    8 years ago

    hey could u plz tell me what file that was unreadable? my problem started two weeks ago (100% disk usage). since then i formatted my computer twice, downgraded to windows 8 and replaced my 1 tera hard drive with a 250 gb ssd (!). only to realize it was dropbox sync process that was the problem all along.

     

    • Sanchez's avatar
      Sanchez
      Icon for Dropbox Staff rankDropbox Staff
      8 years ago

      Hi, 

       

      Thanks for posting in our forum! 

       

      It seems that you and many others are having a similar issue with high disk activity relating to the Dropbox desktop application. We would like to know as many details as possible regarding these cases, so that we can investigate further. 
       
      We encourage you to submit a support request via our website here: https://www.dropbox.com/contact 
       
      Thanks,
      Sanchez
      • Christopher H.18's avatar
        Christopher H.18
        New member | Level 2
        8 years ago

        I went around and around with support for this issue. Complete waste of time. 

         

  • fragglecat's avatar
    fragglecat
    New member | Level 2
    8 years ago

    How did you find it was an "unreadable" file causing the problem?

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