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rfitz9's avatar
rfitz9
New member | Level 2
4 months ago

Unable to launch the desktop app on Windows 10

So I have had the same problem I see listed elsewhere. All of a sudden I am unable to launch the desktop app. If I uninstall and reinstall, it will work that one time. I saw instructions that require...
desktop
Install
Uninstall
Windows
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
4 months ago

Hi rfitz9, thanks for bringing this to our attention.

 

In general, if a reinstallation of the Dropbox desktop application using this link only resolves the issue temporarily, then we do recommend the advanced reinstallation steps.

 

Keep me updated with any progress.

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