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Forum Discussion
Unable to log into my Dropbox account and missing files
Dear Dropbox Support Team,
I am writing to report a critical issue with my Dropbox account that has resulted in significant data loss and access problems.
Sign-In Issues: I was unable to sign ...
Rich
Super User II
Super User III am writing to report a critical issue with my Dropbox account that has resulted in significant data loss and access problems.
You should contact Support directly as no one here will have access to your account.
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
I have tried all the methods mentioned on the support page, but nothing is working. I want to connect with a support staff to get help. I really need help on this.
- Mark
I want to connect with a support staff to get help
Which you can do with the guidance Rich gave you:
Visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
