We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

richardjconrad's avatar
richardjconrad
New member | Level 2
8 years ago

Unable to sign into desktop app on Ubuntu

On Ubuntu 16.04, I installed dropbox using the .deb downloaded from the website. It went on to install the daemon and started. The problem is that I can't sign in. Instead of giving me the login scree...
Setting up the apps
  • richardjconrad's avatar
    richardjconrad
    8 years ago

    Ok, I got it solved. Here's the answer for posterity.

     

    I think something left over from a previous install was messing up the communication between dropbox and chrome. I changed my default browser to firefox, removed and reinstalled dropbox, and this time it worked just fine.

richardjconrad's avatar
richardjconrad
New member | Level 2

Ok, I got it solved. Here's the answer for posterity.

 

I think something left over from a previous install was messing up the communication between dropbox and chrome. I changed my default browser to firefox, removed and reinstalled dropbox, and this time it worked just fine.

eorojas's avatar
eorojas
New member | Level 2
7 years ago

Does not seem like a fix.

  • rajhanschinmay's avatar
    rajhanschinmay
    Collaborator | Level 8
    7 years ago

    I tried using Firefox as default browser. It is not working. 

About Apps and Installations

Have a question about a Dropbox app or installation? Reach out to the Dropbox Community and get solutions, help, and advice from members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!