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Forum Discussion

Christian T.'s avatar
Christian T.
Explorer | Level 4
2 years ago

Unable to sign into desktop app Windows - Dropbox website unresponsive...

Reinstalled Windows and was installing the Dropbox App. 

When it comes to the log in part, it opens my browser to log in. However Im only met with an error message that Dropbox website is not responding. 

I have tried 2 different browsers, I have turned off Adguard adblockers, turned off adblockers in browser as well. Still no joy!

 

 

  • Try adding www. to the opened link (www.dropbox.com... instead of dropbox.com...). It seems there are some dns issues with Dropbox today.

  • TonyEnglund's avatar
    TonyEnglund
    Collaborator | Level 9

    Try adding www. to the opened link (www.dropbox.com... instead of dropbox.com...). It seems there are some dns issues with Dropbox today.

    • jengus's avatar
      jengus
      New member | Level 2

      I just spent some 4 hours trying to get it to work and then it was only "www." missing.
      I really thought Dropbox would have noticed this..

    • Christian T.'s avatar
      Christian T.
      Explorer | Level 4

      Thanks! That worked, would never have figured that out myself 😃

       

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