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Forum Discussion
Understanding device limit
I currently have a dropbox basic account. I have just bought a new computer for the first time since the device limit was introduced - I have more than three devices currently grandfathered to my ac...
Jay
Dropbox Staff
Dropbox StaffHi bobbobbobbob, thanks for posting today.
If you're on a Dropbox Basic plan, you'd need to remove all unused devices so only 2 remain, in order to add a third device. Note that multiple logins to the same account on one computer would count as a separate device each.
If you upgrade to a paid plan and then downgrade, you'd keep any devices added onto your account during the paid period. Additionally, the quota you earned during the Basic plan would remain.
If you share a folder with a user and add more files than their quota can handle, then their account would stop syncing, and they wouldn't be able to view the new files.
If you have any further queries, feel free to message back.
