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Forum Discussion

muxxum's avatar
muxxum
Helpful | Level 5
2 years ago

URL to link account in Linux does not work

I'm trying to install in Linux. I have the app installed but when it brings up the URL to link your account to the computer the URL is not valid. It does not work.  I can relaunch dropbox and it brin...
Desktop
Install
Linux
Web
  • Sam DBX's avatar
    Sam DBX
    2 years ago

    Hi all,

     

    Thanks everyone who submitted tickets (and also the ones that helped here with info). 

     

    We've implemented a fix (as you some of you already reported) however, if you're still seeing that problem, you may be running into a separate issue.

     

    We can definitely look into it that for you if that's the case. 

     

    Thanks again!

    Sam 

     

     

     

     

CY5's avatar
CY5
New member | Level 2
2 years ago

I am unable to link my new laptop running Ubuntu to my Dropbox account. The issue is not the number of devices - I am on a paid plan.

 

The error message is the following:

 

ErrorInvalid URL. Please check your client for a new one.
  • cathal's avatar
    cathal
    Explorer | Level 4
    2 years ago

    I am also a paying member and cannot install dropbox in a new laptop, if not solved I will move to another file sharing app.

    • pk14's avatar
      pk14
      New member | Level 2
      2 years ago

      same problem here. Since 2 days now. You should fix that asap. We are paying quite a lot for this service.

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