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GeorgeW751's avatar
GeorgeW751
Explorer | Level 3
2 years ago

We can't restore to this computer since it's already backing up

I just installed and setup Dropbox Backup. The Mac Dropbox Backup app seems to be out of sync with my Dropbox Backup. My initial backup of several folders completed long ago (1:52 pm), but even now (...
Computer Backup
Desktop
Install
Restore
Setting up the apps
  • Megan's avatar
    Megan
    2 years ago

    Hi GeorgeW751, yes it's normal. 

     

    You're already using the feature on the device, so you shouldn't be able to restore, something that's already active.

     

    As for restoring deleted content, I suggest you do this using your deleted files page, or events page instead. 

GeorgeW751's avatar
GeorgeW751
Explorer | Level 3

I guess that I need to read the documentation closer. Here's what I am seeing this morning:

 

Given how backups are suppose to work (I need to read the docs closer), is that "We can't restore to this computer since it's already backing up" mouse-over message normal?

 

Thanks,

George

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi GeorgeW751, yes it's normal. 

 

You're already using the feature on the device, so you shouldn't be able to restore, something that's already active.

 

As for restoring deleted content, I suggest you do this using your deleted files page, or events page instead. 

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