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Forum Discussion
jogu
3 years agoHelpful | Level 5
1Password no longer available among apps you can connect to Dropbox?
Hi, This morning I was having some sync issues with my 1Password app on Android, so I thought I might try to disconnect 1Password from Dropbox and reconnect it. And what happened was that after dico...
- 3 years ago
Hi,
It appears that the section where my 1Password for Android was listed before I got my issue was under 'View Dropbox content' and it gets added there by restarting sync from the Android app. I mistakenly thought I needed to do it the other way around by adding the app via App Center.
Furthermore I could not get restarted with my Android app because of some faulty app data for 1Password being stored on my Android phone. I solved this my going to the app settings in Android and clearing the app data for 1Password. Then it worked to set up the link again.
Sorry for causing confusion!
Kind regards,
Johan
Jay
Dropbox Staff
3 years agoHi jogu, thanks for messaging the Community!
If the option to connect to Dropbox within the 1Password app was removed, you might need to contact the developers of that app for further assistance on this matter.
Keep me updated with any progress!
- jogu3 years agoHelpful | Level 5
Hi Jay,
As it seems now, I don't get a clear answer from either 1Password or Dropbox regarding this issue. I think it would be reasonable if Dropbox took responsibility for knowing which apps are currently available to connect to Dropbox. Now you ask me to talk to 1Password about this and they don't give me a clear answer either. This reluctance to take responsibility from both parties is very disappointing for me as a user.
Kind regards,
Johan
- Jay3 years ago
Dropbox Staff
It wouldn't be possible to provide a complete list, since any app (including private apps) can connect to the Dropbox service using the Dropbox API.
There is a list of apps you can connect to Dropbox, but again, it isn't comprehensive.
As the 1Password app doesn't have this option to connect to Dropbox, and the app isn't developed by Dropbox itself, there isn't anything further we can add regarding this change to their app.
- jogu3 years agoHelpful | Level 5
Hi,
It appears that the section where my 1Password for Android was listed before I got my issue was under 'View Dropbox content' and it gets added there by restarting sync from the Android app. I mistakenly thought I needed to do it the other way around by adding the app via App Center.
Furthermore I could not get restarted with my Android app because of some faulty app data for 1Password being stored on my Android phone. I solved this my going to the app settings in Android and clearing the app data for 1Password. Then it worked to set up the link again.
Sorry for causing confusion!
Kind regards,
Johan
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