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hilaryhacksel's avatar
hilaryhacksel
Helpful | Level 6
8 months ago

1Password suggestion to fix file downloads

It has come to 1Password's attention that file downloads don't work in Dropbox when the 1Password extension is installed in Safari. I did a technical deep dive into the issue and found the following ...
Third Party Integrations
  • hilaryhacksel's avatar
    hilaryhacksel
    5 months ago

    Thanks BenDBX I've tested the drop box fix with the 1Password workaround removed and can see both the download working and the 1Password code running in the same iframe!

     

    I see the developers decided to bump the timeout to 10 seconds (`1e4`) which is ample time on my apple M1 to switch between JS contexts. Hopefully slower computers don't have issues with this!

     

     

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hey guys! 

 

Thanks for bringing this to our attention, and for all the efforts you put looking into this. 

 

Your feedback regarding this has been quite helpful, and I will do everything I can to ensure that your voice is heard.

 

I'll forward your feedback to the appropriate areas so we can continue to improve.

 

Thank you! 

  • hilaryhacksel's avatar
    hilaryhacksel
    Helpful | Level 6
    8 months ago

    Thanks for forwarding the suggestion along Megan ! Can you share updates here on whether or not the development team has confirmed the issue and whether or not they will be making a change to the download behaviour that works better with extensions?

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