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Forum Discussion
hilaryhacksel
8 months agoHelpful | Level 6
1Password suggestion to fix file downloads
It has come to 1Password's attention that file downloads don't work in Dropbox when the 1Password extension is installed in Safari. I did a technical deep dive into the issue and found the following ...
- 5 months ago
Thanks BenDBX I've tested the drop box fix with the 1Password workaround removed and can see both the download working and the 1Password code running in the same iframe!
I see the developers decided to bump the timeout to 10 seconds (`1e4`) which is ample time on my apple M1 to switch between JS contexts. Hopefully slower computers don't have issues with this!
hilaryhacksel
Helpful | Level 6
Hi Megan ! Just thought I'd follow up again to keep this issue active. Have any developers at Dropbox had time to take a look at this problem?
BenDBX
6 months agoCommunity Manager
Hi hilaryhacksel,
Thanks for your patience here! Our Engineers implemented a fix last week to resolve downloads failing on Safari with 1password. Please give it a shot and let us know if everything is working for you.
Thanks,
Ben
- hilaryhacksel5 months agoHelpful | Level 6
Thanks BenDBX I've tested the drop box fix with the 1Password workaround removed and can see both the download working and the 1Password code running in the same iframe!
I see the developers decided to bump the timeout to 10 seconds (`1e4`) which is ample time on my apple M1 to switch between JS contexts. Hopefully slower computers don't have issues with this!
- BenDBX5 months agoCommunity Manager
Thanks hilaryhacksel! We will certainly keep an eye out to see if that affects any of our users.
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