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Forum Discussion
ryan l.5
2 years agoExplorer | Level 4
can we get the dropbox passwords app to work on a Pixel 7?
I t would save me so much time and money, it worked perfect on a pixel 6a
- ryan l.5Explorer | Level 4
the phone is brand new from google, Pixel 7, app worked fine on Pixel 6a, I have uninstalled dropbox and passwords app, then restarted my phone then re-installed, i have cleared the cache and then done it again, I have tried uninstalling then powering off the phone then re-installing, i have treid uninstalling then re-installing while the phone is left on. If there is some sequence of clearing the cache uninstalling and reinstalling that you would recommend I would try it, I think I tried every possible way. all my passwords are 16 digit randomly generated and I have to type them in to my phone using the passwords app on my desktop and it certainly made setting up a new phone take hours longer than with the app working. I send the feedback daily, "make this work on a pixel 7" you should have plenty of reports with the included system info box checked, I just sent you a couple more to look at.
- BenDBXCommunity Manager
Hello Everybody,
This issue should be fixed on Pixel 7 with the latest Android update. Please let us know if you are still experiencing this crash and I will make sure it gets brought to the attention of the appropriate team!
Regards,
Ben
- paulocolacoExplorer | Level 3
Hi Megan,
Any news on DB Passwords compatibility with Pixel 7a.
Can´t make it work.
In my previous phone (it had a fingerprint reader on the back) the app only opened when I cleared it with fingerprint. In Pixel 7a it doesn't try to read the fingerprint, so it simply doesn't work.
Thanks.
Paulo
- HannahDropbox Staff
Hey paulocolaco, sorry to hear about this.
Have you tried uninstalling the app, restarting your device and reinstalling it, to see if that helps?
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