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Forum Discussion
Cannot move files from loval folder to network drive in Adobe Lightroom Classic
Issue
A file from a Dropbox-synched local folder on the computer cannot be moved to a network drive (NAS) in Adobe Lightroom Classic (LrC).
Moving a file from non-Dropbox-synched local folder to the NAS is working normally.
Once a file has been residing in a Dropbox-synched local folder, it cannot be moved in LrC. When such a file is moved to a non-Dropbox-synched folder, it still cannot be moved to the NAS from that non-Dropbox-synched folder.
System properties
- Adobe Lightroom Classic Version Number: 12.2
- OS Version Number: macOS Ventura 13.2.1 (22D68)
- Computer: Apple Mac Studio 2022 M1 Max
- Dropbox version: 167.4.4719
- Subscription: Dropbox Professional
- NAS (network drive): Synology DS214 running DSM 6.2.4-25556 Update 6 (latest version); linked to Dropbox with Cloud Sync on DSM
- Connection with NAS is made with SMB protocol, AFP protocol is disabled on NAS
Can someone provide me with a solution for this issue? Thanks.
- Jay
Dropbox Staff
Hi addieleman, thanks for bringing this to our attention.
Could you clarify the current location of the Dropbox folder? Is it located in the CloudStorage folder?
Does the file have a grey cloud icon on it?
This will help me to assist further!
Thanks for coming back to me.
Yes, the Dropbox folder is located in the Cloudstorage folder.
All files that I tried to move, have a green checkmark, like so:
The folder "Lightroom" under Dropbox contains the Lightroom catalog. Moving it temporarily to a non-Dropbox synched folder doesn't make any difference.
- Jay
Thanks for the info, generally, we dn't support NAS drives in Dropbox, unless a third party developer has an app for it.
Is it actually stored on a NAS or is it the Adobe servers instead?
