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Apple

25 Topics

AirDrop files go to /private/tmp instead of ~/Downloads
Yesterday I downloaded and installed "Dropbox for macOS on File Provider," which appears to be v215.4.7202. It is running on a Mac mini M4 Pro with macOS Sequoia 15.2 (build 24C101). Now whenever I AirDrop a file from my iPhone 15 Pro Max running iOS 18.2.1, the file ends up in /private/tmp instead of ~/Downloads. I've read Topics in the Help Center posted during the past two years that are describing exactly this problem. Some say that it is due to configuring Dropbox to automatically backup of the Downloads folder but I do NOT have Dropbox set up to backup any folders, including Downloads. How to I get AirDrop to put files in ~/Downloads again. Thank you. - nello PS: I tried to include screenshots but they were 'not allowed'.
Solved
Black_Cat
4 months ago Place Integrations
275Views
1like
4Comments
Is it possible to open OneNote file from Dropbox on iPad?
Is it possible to open OneNote file from Dropbox on iPad? I don’t see it as an option.
Ewfleis
5 months ago Place Integrations
84Views
0likes
5Comments
Weird transparency issue when using Dropbox Replay with an Apple ProRes video file
When uploading a ProRes MOV with graphics to Dropbox Replay, we see a weird transparency grid during graphic transitions when full-screen graphics appear in the video - during playback. Has anyone come across this issue before?
msacks
8 months ago Place Integrations
899Views
0likes
9Comments
Confusing access of Dropbox files when compared to different cloud providers
I often get very confused accessing my Dropbox files via various Apple, Google and Microsoft apps on my Mac and iPad. This is particularly problematic for me when trying to locate and open files on Mac and/or iPad for Microsoft apps (such as Excel & Word), for Google apps (such as Numbers & Sheets), and for comparable Apple apps. For example, some .xlsx and .docx files in my Dropbox will open from my Mac, but I'm not allowed to open them from my iPad. And sometimes vice versa. Some Dropbox files don't even appear on both my Mac and iPad, for reasons I don't understand. I wonder if this may be the result of confusion around rules to ensure proper software account integration. Or perhaps that syncing in the integration world get too complex to for casual users like me to understand or manage. Is there a single document available that explains all the steps necessary to make sure Dropbox will present a standard, consistent list of the entire file content of my Dropbox to the same apps on my Mac and iPad.
Phlurim
10 months ago Place Integrations
777Views
0likes
2Comments
There's no option to integrate Dropbox with mail to attach/save files on macOS.
Hello, my husband has a Mac Pro with Dropbox installed and the the desktop app too. However he cannot attach files to mail or save to Dropbox as there is not Dropbox option , even in other, that appears. I'm better with Dropbox than him and I'm trying to solve the issue. I've tried uninstalling but i think I'm making things worse.
Solved
CathMac
10 months ago Place Integrations
609Views
0likes
3Comments
Links from Dropbox no longer show a preview on Apple Messages
In the last 24 hours, Dropbox has stopped showing link previews when sending over Messages in iOS. Now, only the Dropbox icon and name shows. Has anyone found a fix for this? Before and After Screenshots attached.
Solved
gfondelio
2 years ago Place Integrations
3.1KViews
0likes
11Comments
Sycn issues when moved to DropBox File Provider on Mac
When I moved from Dropbox as a folder, to the File Provider service on my mac these errors started showing. All of these files are on the Mac HD, have never been in my dropbox ... and I don't want them to sync. Can someone please advise how to resolve these issues, without the need to give Drop box access to the files. thanks in advance.
ec11
2 years ago Place Integrations
865Views
0likes
4Comments
Problem with attachment in Apple mail
I work on a Mac Studio (chip M2) with mac os x sonoma 14.4. All my documents are synchronized in dropbox and I use the desktop version of dropbox I have a problem for a few days now that prevents me from attaching documents to emails with Apple Mail When I attach a document, apple mail indicates "download", but the attachment is never in the message. Although the email starts, the person receiving it is unable to read the document because it appears corrupted and weighs 0 kb. If I use Outlook, the problem does not exist. If i use another computer with Apple Mail and Mac OS X Sonoma, the problem does not exist. If I forward an email with a received attachment, the problem does not exist. If I save a received attachement and then I send a new message with this attachement saved earlier on my Mac, the problem does not exist. When I get an e-mail with attachments and I want to save the attachments, I choose the synchronized folder and it seems to save the files. Then when the folder opens, it is empty. Thanks for any help
Laurent N.1
2 years ago Place Integrations
5.4KViews
1like
22Comments
I can't edit Numbers spreadsheet online
I'm in a team of 3 with a shared dropbox - not my account but I have my own paid subscription so plenty of room in the shared online dropbox space. I am working on iMac with Numbers spreadsheet and Pages word-processing. I don't have Microsoft Office and can't afford it. I can upload my Numbers spreadsheet to the online dropbox space (export as Excel) where we can all access and edit anything. But though my two colleagues can edit the uploaded file, I can't. This is a major problem as I need to access it when travelling. I've tried using Libre Calc and it's the same problem. Can you help?
Solved
Elizabeth Halls
2 years ago Place Integrations
2.7KViews
0likes
2Comments
Can I use Dropbox with apple vision pro?
How come Dropbox purposefully block its iPad app from Apple Vision? When will it work?
Solved
Mario787
2 years ago Place Integrations
8.1KViews
15likes
9Comments

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files go to /private/tmp instead of ~/Downloads","conversation":{"__ref":"Conversation:conversation:818761"},"id":"message:818761","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001017/message:818761","revisionNum":1,"uid":818761,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:1778442"},"metrics":{"__typename":"MessageMetrics","views":275},"postTime":"2025-01-20T13:15:35.905-08:00","lastPublishTime":"2025-01-20T13:15:35.905-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Yesterday I downloaded and installed \"Dropbox for macOS on File Provider,\" which appears to be v215.4.7202. It is running on a Mac mini M4 Pro with macOS Sequoia 15.2 (build 24C101). Now whenever I AirDrop a file from my iPhone 15 Pro Max running iOS 18.2.1, the file ends up in /private/tmp instead of ~/Downloads. I've read Topics in the Help Center posted during the past two years that are describing exactly this problem. Some say that it is due to configuring Dropbox to automatically backup of the Downloads folder but I do NOT have Dropbox set up to backup any folders, including Downloads. How to I get AirDrop to put files in ~/Downloads again. Thank you. - nello PS: I tried to include screenshots but they were 'not allowed'. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"764","kudosSumWeight":1,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:816924":{"__typename":"Conversation","id":"conversation:816924","topic":{"__typename":"ForumTopicMessage","uid":816924},"lastPostingActivityTime":"2025-01-13T11:20:22.335-08:00","solved":false},"User:user:1897104":{"__typename":"User","uid":1897104,"login":"Ewfleis","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1897104"},"ForumTopicMessage:message:816924":{"__typename":"ForumTopicMessage","subject":"Is it possible to open OneNote file from Dropbox on iPad?","conversation":{"__ref":"Conversation:conversation:816924"},"id":"message:816924","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001017/message:816924","revisionNum":2,"uid":816924,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:1897104"},"metrics":{"__typename":"MessageMetrics","views":84},"postTime":"2025-01-07T09:52:26.414-08:00","lastPublishTime":"2025-01-07T10:01:09.782-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Is it possible to open OneNote file from Dropbox on iPad? I don’t see it as an option. \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"97","kudosSumWeight":0,"repliesCount":5,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:791582":{"__typename":"Conversation","id":"conversation:791582","topic":{"__typename":"ForumTopicMessage","uid":791582},"lastPostingActivityTime":"2024-09-17T22:45:25.112-07:00","solved":false},"User:user:1551519":{"__typename":"User","uid":1551519,"login":"msacks","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-8.svg?time=0"},"id":"user:1551519"},"ForumTopicMessage:message:791582":{"__typename":"ForumTopicMessage","subject":"Weird transparency issue when using Dropbox Replay with an Apple ProRes video file","conversation":{"__ref":"Conversation:conversation:791582"},"id":"message:791582","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001017/message:791582","revisionNum":2,"uid":791582,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:1551519"},"metrics":{"__typename":"MessageMetrics","views":899},"postTime":"2024-08-29T00:37:07.456-07:00","lastPublishTime":"2024-08-29T01:45:15.431-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When uploading a ProRes MOV with graphics to Dropbox Replay, we see a weird transparency grid during graphic transitions when full-screen graphics appear in the video - during playback. \n \n Has anyone come across this issue before? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"246","kudosSumWeight":0,"repliesCount":9,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:737389":{"__typename":"Conversation","id":"conversation:737389","topic":{"__typename":"ForumTopicMessage","uid":737389},"lastPostingActivityTime":"2024-08-01T14:19:20.933-07:00","solved":false},"User:user:354392":{"__typename":"User","uid":354392,"login":"Phlurim","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:354392"},"ForumTopicMessage:message:737389":{"__typename":"ForumTopicMessage","subject":"Confusing access of Dropbox files when compared to different cloud providers","conversation":{"__ref":"Conversation:conversation:737389"},"id":"message:737389","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001017/message:737389","revisionNum":2,"uid":737389,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:354392"},"metrics":{"__typename":"MessageMetrics","views":777},"postTime":"2023-12-15T11:49:22.776-08:00","lastPublishTime":"2023-12-15T12:26:15.675-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I often get very confused accessing my Dropbox files via various Apple, Google and Microsoft apps on my Mac and iPad. This is particularly problematic for me when trying to locate and open files on Mac and/or iPad for Microsoft apps (such as Excel & Word), for Google apps (such as Numbers & Sheets), and for comparable Apple apps. For example, some .xlsx and .docx files in my Dropbox will open from my Mac, but I'm not allowed to open them from my iPad. And sometimes vice versa. Some Dropbox files don't even appear on both my Mac and iPad, for reasons I don't understand. I wonder if this may be the result of confusion around rules to ensure proper software account integration. Or perhaps that syncing in the integration world get too complex to for casual users like me to understand or manage. Is there a single document available that explains all the steps necessary to make sure Dropbox will present a standard, consistent list of the entire file content of my Dropbox to the same apps on my Mac and iPad. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1032","kudosSumWeight":0,"repliesCount":2,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:784691":{"__typename":"Conversation","id":"conversation:784691","topic":{"__typename":"ForumTopicMessage","uid":784691},"lastPostingActivityTime":"2024-07-28T03:37:27.727-07:00","solved":true},"User:user:1852553":{"__typename":"User","uid":1852553,"login":"CathMac","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"id":"user:1852553"},"ForumTopicMessage:message:784691":{"__typename":"ForumTopicMessage","subject":"There's no option to integrate Dropbox with mail to attach/save files on macOS.","conversation":{"__ref":"Conversation:conversation:784691"},"id":"message:784691","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001017/message:784691","revisionNum":3,"uid":784691,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:1852553"},"metrics":{"__typename":"MessageMetrics","views":609},"postTime":"2024-07-22T22:57:53.272-07:00","lastPublishTime":"2024-07-23T00:02:24.255-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Hello, my husband has a Mac Pro with Dropbox installed and the the desktop app too. However he cannot attach files to mail or save to Dropbox as there is not Dropbox option , even in other, that appears. I'm better with Dropbox than him and I'm trying to solve the issue. I've tried uninstalling but i think I'm making things worse. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"370","kudosSumWeight":0,"repliesCount":3,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:768152":{"__typename":"Conversation","id":"conversation:768152","topic":{"__typename":"ForumTopicMessage","uid":768152},"lastPostingActivityTime":"2024-05-10T14:14:20.021-07:00","solved":true},"User:user:1833220":{"__typename":"User","uid":1833220,"login":"gfondelio","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-7.svg?time=0"},"id":"user:1833220"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NjgxNTItNDU4OTFpNUY5NTEyMjk2ODk5MEM3NQ?revision=3\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NjgxNTItNDU4OTFpNUY5NTEyMjk2ODk5MEM3NQ?revision=3","title":"image.png","associationType":"BODY","width":738,"height":484,"altText":null},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NjgxNTItNDU4OTBpQjFFMzNFNUMyQzBCRTNDMg?revision=3\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NjgxNTItNDU4OTBpQjFFMzNFNUMyQzBCRTNDMg?revision=3","title":"image.png","associationType":"BODY","width":554,"height":104,"altText":null},"ForumTopicMessage:message:768152":{"__typename":"ForumTopicMessage","subject":"Links from Dropbox no longer show a preview on Apple Messages","conversation":{"__ref":"Conversation:conversation:768152"},"id":"message:768152","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001017/message:768152","revisionNum":3,"uid":768152,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:1833220"},"metrics":{"__typename":"MessageMetrics","views":3094},"postTime":"2024-05-03T21:59:10.147-07:00","lastPublishTime":"2024-05-05T23:18:17.084-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" In the last 24 hours, Dropbox has stopped showing link previews when sending over Messages in iOS. Now, only the Dropbox icon and name shows. Has anyone found a fix for this? Before and After Screenshots attached. \n \n \n \n \n ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"246","kudosSumWeight":0,"repliesCount":11,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NjgxNTItNDU4OTFpNUY5NTEyMjk2ODk5MEM3NQ?revision=3\"}"}},{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDI","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03NjgxNTItNDU4OTBpQjFFMzNFNUMyQzBCRTNDMg?revision=3\"}"}}],"totalCount":2,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:767923":{"__typename":"Conversation","id":"conversation:767923","topic":{"__typename":"ForumTopicMessage","uid":767923},"lastPostingActivityTime":"2024-05-06T19:29:59.902-07:00","solved":false},"User:user:1832854":{"__typename":"User","uid":1832854,"login":"ec11","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-1.svg?time=0"},"id":"user:1832854"},"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03Njc5MjMtNDU4NzNpNUFBMkZCRTc5Qzk5MUI5MQ?revision=1\"}":{"__typename":"AssociatedImage","url":"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03Njc5MjMtNDU4NzNpNUFBMkZCRTc5Qzk5MUI5MQ?revision=1","title":"ec11_0-1714721066601.png","associationType":"BODY","width":474,"height":519,"altText":null},"ForumTopicMessage:message:767923":{"__typename":"ForumTopicMessage","subject":"Sycn issues when moved to DropBox File Provider on Mac","conversation":{"__ref":"Conversation:conversation:767923"},"id":"message:767923","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001017/message:767923","revisionNum":1,"uid":767923,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:1832854"},"metrics":{"__typename":"MessageMetrics","views":865},"postTime":"2024-05-03T00:27:27.682-07:00","lastPublishTime":"2024-05-03T00:27:27.682-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" When I moved from Dropbox as a folder, to the File Provider service on my mac these errors started showing. All of these files are on the Mac HD, have never been in my dropbox ... and I don't want them to sync. Can someone please advise how to resolve these issues, without the need to give Drop box access to the files. thanks in advance. ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"382","kudosSumWeight":0,"repliesCount":4,"readOnly":false,"images":{"__typename":"AssociatedImageConnection","edges":[{"__typename":"AssociatedImageEdge","cursor":"MjUuNHwyLjF8b3wyNXxfTlZffDE","node":{"__ref":"AssociatedImage:{\"url\":\"https://www.dropboxforum.com/t5/s/mxpez29397/images/bS03Njc5MjMtNDU4NzNpNUFBMkZCRTc5Qzk5MUI5MQ?revision=1\"}"}}],"totalCount":1,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:758807":{"__typename":"Conversation","id":"conversation:758807","topic":{"__typename":"ForumTopicMessage","uid":758807},"lastPostingActivityTime":"2024-04-24T08:52:53.698-07:00","solved":false},"User:user:281953":{"__typename":"User","uid":281953,"login":"Laurent N.1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:281953"},"ForumTopicMessage:message:758807":{"__typename":"ForumTopicMessage","subject":"Problem with attachment in Apple mail","conversation":{"__ref":"Conversation:conversation:758807"},"id":"message:758807","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001017/message:758807","revisionNum":3,"uid":758807,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:281953"},"metrics":{"__typename":"MessageMetrics","views":5433},"postTime":"2024-03-20T14:52:31.793-07:00","lastPublishTime":"2024-03-20T15:57:34.118-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I work on a Mac Studio (chip M2) with mac os x sonoma 14.4. \n All my documents are synchronized in dropbox and I use the desktop version of dropbox \n I have a problem for a few days now that prevents me from attaching documents to emails with Apple Mail \n \n When I attach a document, apple mail indicates \"download\", but the attachment is never in the message. \n Although the email starts, the person receiving it is unable to read the document because it appears corrupted and weighs 0 kb. \n \n If I use Outlook, the problem does not exist. \n If i use another computer with Apple Mail and Mac OS X Sonoma, the problem does not exist. \n If I forward an email with a received attachment, the problem does not exist. \n If I save a received attachement and then I send a new message with this attachement saved earlier on my Mac, the problem does not exist. \n \n When I get an e-mail with attachments and I want to save the attachments, I choose the synchronized folder and it seems to save the files. Then when the folder opens, it is empty. \n \n Thanks for any help ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"1111","kudosSumWeight":1,"repliesCount":22,"readOnly":true,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:764566":{"__typename":"Conversation","id":"conversation:764566","topic":{"__typename":"ForumTopicMessage","uid":764566},"lastPostingActivityTime":"2024-04-22T02:30:19.448-07:00","solved":true},"User:user:1825807":{"__typename":"User","uid":1825807,"login":"Elizabeth Halls","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"id":"user:1825807"},"ForumTopicMessage:message:764566":{"__typename":"ForumTopicMessage","subject":"I can't edit Numbers spreadsheet online","conversation":{"__ref":"Conversation:conversation:764566"},"id":"message:764566","entityType":"FORUM_TOPIC","eventPath":"category:101001000/category:English/community:mxpez29397board:101001017/message:764566","revisionNum":2,"uid":764566,"depth":0,"board":{"__ref":"Forum:board:101001017"},"author":{"__ref":"User:user:1825807"},"metrics":{"__typename":"MessageMetrics","views":2735},"postTime":"2024-04-17T01:51:03.668-07:00","lastPublishTime":"2024-04-17T02:39:03.043-07:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" I'm in a team of 3 with a shared dropbox - not my account but I have my own paid subscription so plenty of room in the shared online dropbox space. I am working on iMac with Numbers spreadsheet and Pages word-processing. I don't have Microsoft Office and can't afford it. I can upload my Numbers spreadsheet to the online dropbox space (export as Excel) where we can all access and edit anything. But though my two colleagues can edit the uploaded file, I can't. This is a major problem as I need to access it when travelling. I've tried using Libre Calc and it's the same problem. Can you help? 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When will it work? 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