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Forum Discussion
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
Hey there!
Thank you for the quick answer. I have just checked the app store and it tells me all apps are up to date.
I have added some screenshots so you can see what is going on.
Walter
Dropbox Staff
Dropbox StaffThis is also happening to me. My phone doesn't show updates I make on my computer and I keep getting 'read only' files that I can't edit when I try to update them on my phone manually
Then, as soon as I try to save a file it turns into 'read only' and I can no longer edit it
- Walter
Hi dana98501, sorry to hear you're having issues with this.
Can you clarify your device's OS version and the version of the Dropbox mobile app installed there as well?
Also, how are you editing the file in the first place?
- How do I find that information?
Hi Walter!
Yes, I'm signed in.
These are my files although du to IT-restrictions at work I frequently have to update them on different devices and transfer them by e-mail. Up until yesterday I had no problems caused by that.
Andy
