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Forum Discussion
can't save files from Office365-app to Dropbox - supposedly write protected
Hello there! Starting yesterday all of a sudden I can't save files to my Dropbox via the Office 365-app anymore. I get a message telling me that the file is write protected, which it isn't. It tel...
I have this feeling that the problem happened once before then just resolved itself, so perhaps there has been some unforeseen change in an update.
Further update.
Open and edit the file in Dropbox, then Save As to OneDrive.
It seems to work that way round.
I remember having to do this with Office 365 some time ago, then it seemed to resolve itself.
I can save the files to OneDrive without any problems.
Still doesn't work in Dropbox....
I need Dropbox though due to regulations at work.
- Hannah
Dropbox Staff
Hey everyone.
After looking into this, we believe that this is an issue with the Office 365 app, rather than Dropbox.
We suggest you contact Microsoft Support for more info and a resolution.
Once you have more info from Microsoft, please keep us updated.
Thanks.
- I don't think you do understand the problem at all. 🤦 Or at least the issue that we're really having coz you're asking us to contact Microsoft. It's an integration problem with you guys. So you should contact them not us as they won't entertain us with this issue at all. Why is it only Dropbox that we're having issues with and not with other cloud storage in the first place? You should escalate it to the higher level who could reach out to MS.
