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Jeff96's avatar
Jeff96
Explorer | Level 4
2 months ago

Cells errors using Excel for the web. The cell looks very large when I'm typing.

When I open a spreadsheet saved in Dropbox using excel for the web, the cell I am typing in becomes very large. Small inconvenience but the real problem is when I use an existing spreadsheet the formula bar on every cell shows incorrect information and then changes what is in the cell, some times resizing my rows or columns as well. I've created new spreadsheets from scratch to replace the once with the error but it doesn't fix my issue. It makes spreadsheets very hard to use properly. 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey Jeff96, thanks for posting here! 

     

    Based on everything that you described, I'm guessing this only happens with your existing documents, rights? Feel free to correct me, if this isn't the case.

     

    Do you notice this behavior on a specific browser? Have you tried a different one, in order to open your files there? 

     

    If you have a screenshot, feel free to send it over, in order for me to have a visual.

     

    Keep me posted!

    • Jeff96's avatar
      Jeff96
      Explorer | Level 4
      Hi Megan, it only happens on Mac not Windows computers . I’ve used the same spreadsheet on both and it worked perfect on windows. I created a new spreadsheet on my Mac and it happened on that one too but I didn’t check that specific one on a windows computer. I do have some screen shots but I wasn’t sure how to upload them.
      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff

        Hey Jeff96, you should be able to see a camera button above the reply box, when you click the "reply" button, which should allow you to attach your screenshots.

         

        Also, can you see if you can reproduce the issue on a different browser on the Mac computer?