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merminy's avatar
merminy
Helpful | Level 5
3 years ago

dropbox location to add into adobe bridge favorite folders

for some reason my dropbox folder disappeared from my favorite folders in adobe bridge... and i can't find it in the folders to drag it back into favorites...!!!

  • Dropitinthebox's avatar
    Dropitinthebox
    Collaborator | Level 8

    If you are on Windows you can usually find it in the users folder on the C drive, something like:

     

    C:\Users\USERNAME\Dropbox

     

    • merminy's avatar
      merminy
      Helpful | Level 5

      sorry... I should have mentioned I work in a macbook pro
      macOS monterrey 12.5.1

       

      thanks

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey merminy, I'd be happy to help! 

     

    Just to check if the app is running, could you check its syncing status?

     

    Also, when you open your Finder/Filer Explorer, can you see your Dropbox folder under your Favorites, or it's not visible there either? 

     

    Keep me posted, and we'll take it from there! 

    • merminy's avatar
      merminy
      Helpful | Level 5

      thank you megan for your reply
      yes, i do see my dropbox folder in the finder...

      i usually move the dropbox folder up and have it in second place bellow the desktop folder
      but the problem is not there...

      on a daily basis i use "adobe bridge" and it is there that since dropbox updated its location in my laptop
      i can not find it in my adobe bridge folders...!!!

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey merminy, sorry to jump in here, but could you send us a screenshot of how this looks on your end? 

         

        Also, you haven't clarified, is the desktop app running normally on your machine?

         

        If so, what's its exact status and version as shown in your menu bar?

    • merminy's avatar
      merminy
      Helpful | Level 5

      did you find a solution for my adobe bridge problem with dropbox?