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OldMacGuy's avatar
OldMacGuy
Explorer | Level 3
3 years ago

Dropbox Location Change on MacOS 12.6

Just installed DropBox update v157.4.4808 on a MacbookPro 13,3 running MacOS 12.6.  DropBox location was moved by installer to ~/library/CloudStorage and alias moved from "Favorites" to "Locations" in sidebar.  DropBox support doc "https://help.dropbox.com/installs/macos-faqs" says new location due to change in MacOS.  HOWEVER, installed same DropBox version on an iMac 18,3 running MacOS 12.6 and the location did not change!  DropBox alias remains in "Favorites".

 

Anyone else run across this discrepancy?

 

Anyone have an idea as to cause of this discrepancy?

  • Walter's avatar
    Walter
    3 years ago

    Thanks for clarifying that for me OldMacGuy - much appreciated.

     

    Full support for macOS 12.5 and higher has started rolling out. Broader availability will begin in November as we work to preserve the reliability and quality of our sync experience. You will be notified when you’re eligible enroll your other device as well. 

     

    So, in essence, this is an update to ensure that the Dropbox desktop app continues working seamlessly on your devices and what you noticed is actually part of this process. 

     

    We currently have a private beta, which will be more widely available in October. If you’re interested in joining, you can turn on early releases.

     

    I hope this helps!

  • widensteynie's avatar
    widensteynie
    Helpful | Level 5

    I couldn't agree more! I really liked Dropbox but they have just laid a massive EGG of **bleep**ing **bleep**E! I could SCREAM. F***! I have literally wasted hours with this. And why is the Dropbox Folder now going in the Library Folder? This seems VERY invasive, I always thought that Folder is reserved for Mac System and should be left well alone! Not even iCloud Folder is in there. And why is the folder now dated 1. January 1970. Now I can't even delete that Folder from my Mac, if I want to stop using the DB app. I use Monterey and won't be moving to Ventura for a very long while. Glad I haven't upgraded. Shame. Also, I NEVER set up or asked for 2-Factor Authentification. Now when I try and log in via browser it takes 40min for the 6-digit code to arrive. Jesus f... Christ. This is pure vandalism.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey OldMacGuy, thanks for the report. 

     

    When you say you installed the same Dropbox version, did you download and install the desktop app from this page on both devices?

     

    Also, is this causing any specific issues or were you just curious about this?

     

    Any additional information is more than welcome!

    • michaelriley's avatar
      michaelriley
      Helpful | Level 6
      I’m adding here, because, as a big Adobe Bridge fan, I wanted to call out a feature that recently became problematic regarding Adobe Bridge + new DropBox folder location. I posted this in another thread... but it seemed relevant here too.
       
      The latest version of Dropbox is now in the Library folder, which is invisible to the Folder tab in Bridge. 
      Users/Shine/Library/CloudStorage/Dropbox
       
      The Adobe Bridge Folder tab with twirl-down is the most helpful feature in my opinion, and I’m disappointed this is now not possible. Folder Tabs and the folder twirl-down feature are more useful than Content Tabs. The Folder Tab is the most useful hub for viewing files. Designers and Photographers use it constantly. I am disappointed that feature is no longer usable now that DropBox is located in Library.
       
      I believe Apple is the only entity that can fix this (not DropBox or Adobe), because they are requiring DropBox to live in Library. Please correct me if that's not accurate.
       
      Below is an example of how the classic folder twirl-down feature does not work on Library. The twirl-down no longer works with DropBox.
       
       
       

       

      • dantdavis's avatar
        dantdavis
        Helpful | Level 6

        As a 40 year I/T professional (yes, I apologize for my credentials, but you wanted "someone to correct you"), the concepts are about yin/yang.
        If you want to require something within your own O/S - you risk having others say "screw you" and not support your O/S.

        If you get to be a big enough dog (Windows/Mac/Linux), then you bite the other dog that might say "screw you".

        The bigger dog controls the smaller dog. It is not up to the bigger dog to "fix things" anymore, they don't care.

        It is up to the smaller dog to find ways to make themselves continue to work - or then they die.

         

        Though this is software, this is the way the world has always worked.

    • OldMacGuy's avatar
      OldMacGuy
      Explorer | Level 3

      Walter:

       

      I did not use the download page noted.  I received a notice via the DropBox menu bar app that a new version supporting MacOS 12 was available to install.  Followed the resulting install dialogue.

       

      Everything appears to be working OK after upgrading on both systems. I am able to add items to my DropBox folder on either system and they sync just fine.  I was perplexed by the difference in the installations, given the information detailed in the support doc.  I assumed that I would run into the same Dropbox folder relocation on the iMac as I did on the MacBook Pro.  

       

      Ultimately, just curious.

       

       

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Thanks for clarifying that for me OldMacGuy - much appreciated.

         

        Full support for macOS 12.5 and higher has started rolling out. Broader availability will begin in November as we work to preserve the reliability and quality of our sync experience. You will be notified when you’re eligible enroll your other device as well. 

         

        So, in essence, this is an update to ensure that the Dropbox desktop app continues working seamlessly on your devices and what you noticed is actually part of this process. 

         

        We currently have a private beta, which will be more widely available in October. If you’re interested in joining, you can turn on early releases.

         

        I hope this helps!

  • hikejo's avatar
    hikejo
    Explorer | Level 4

    With the move of Dropbox to Locations my ability to use Sync Folders Pro to copy the contents of Dropbox to an external hard drive suddenly has become a giant pain. The task doing that used to be near instantaneous. Now, it takes forever. I don't understand why.

    • Karen_S's avatar
      Karen_S
      New member | Level 2

      Hi Hikejo,

      I'm just wondering how you got Sync Folders Pro to work?

      All I want to do is copy stuff out of dropbox onto my desktop, but I end up going around in circles trying to give Sync Folders Pro Full Disk Access.

      • hikejo's avatar
        hikejo
        Explorer | Level 4
        I’m not sure I know!!! But, after several days of what seemed like inordinately lengthy sync times it’s back to its normal self with near instantaneous syncs. I do this, syncing Dropbox to an external hard drive because, heaven forbid, there should ever be a problem with internet access, my work is preserved. I date back to pre-personal computer days, so I take nothing for granted. 🤓

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