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Forum Discussion
MikeHenderson
29 days agoExplorer | Level 4
Dropbox Replay has been slow; it either doesn't load my videos or it throws errors.
Replay has been slow lately.
Uploads from Dropbox, so not uploading really are failing and buggy.
Playback is slow and laggy.
I get the fail screen a lot and have to reload.
Clients are having trouble accessing uploads in Replay.
Is there a known issue?
-M
- MikeHendersonExplorer | Level 4
I get the error screen a lot when trying to open videos.
When uploading from dropbox, it often shows nothing in a folder, but when I go back and try again it shows the folder contents.
When trying to view videos it loads and loads and loads and sometimes never loads.
When viewing videos it stops ofter to buffer 2005 style.
-M
- Nancy
Dropbox Staff
Welcome back to our Community, MikeHenderson. Sorry to hear this is happening.
We haven’t received reports about such an issue with Dropbox Replay so far, but let’s look into this.
I know you mentioned your clients are having issues with Dropbox Replay as well, but if you test this on your end via another browser on your computer, are you experiencing the exact same behavior as in your current browser?
I’d also appreciate a few screenshots of any errors you’re seeing on your end or of what you see when loading your videos.
Let me know once you have more info.
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