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kanejameson's avatar
kanejameson
Explorer | Level 4
9 months ago

Dropbox Replay interface in Premiere broken

Hi All, I'm currently waking up to an error within Premiere using the Dropbox Replay app. Pulling up the window from the menu gives me the rainbow bars and "unexpected error." No software or OS updat...
Dropbox Replay
  • barlock's avatar
    barlock
    9 months ago

    Hey kanejameson, thanks again for the post and letting us know. We've isolated the issue and rolled out a fix. Sorry for the inconvenience.

    Please let us know if you have any other issues with the plugin.  

barlock's avatar
barlock
Icon for Dropbox Engineer rankDropbox Engineer

Hey kanejameson, thanks again for the post and letting us know. We've isolated the issue and rolled out a fix. Sorry for the inconvenience.

Please let us know if you have any other issues with the plugin.  

Graham's avatar
Graham
Icon for Community Manager rankCommunity Manager
9 months ago

Hi everyone,

Thanks for taking the time to report this issue, we really appreciate the time and effort it takes to surface these things, and the role that plays in getting them fixed!

I wanted to let you all know about the brand new Dropbox Replay group we have just launched here on the Dropbox Community. The group will be a great place to chat with other Replay users, discover tips and tricks, and give us your feedback. You can join now by following this link and hitting the "Join group" button!

Thanks again!
Graham

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