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Forum Discussion
Dropbox Sign error with pending signatures
We use Dropbox sign to send our school registration paperwork. After sending about 40 requests, my requests stopped appearing on my Dropbox Sign Home Page. I can still find them in my pending signatures tab but when I click "view info" it shows that the request never sent and there is a error triangle displayed by each name instead of the usual envelope logo. Last time I had this issue, I deleted the template I was using and created a new one...I did that this time and it did not fix the issue. We are on a tight deadline to get this paperwork out so help would be greatly appreciated.
- Jay
Dropbox Staff
Hi AmeliaIsland1423, thanks for bringing this to our attention.
I'd recommend getting in touch with our support team for them to investigate this matter in more detail.
Keep me updated with any progress.
