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Forum Discussion

aa_honor's avatar
aa_honor
New member | Level 2
2 months ago

Seeking help for pending Dropbox subscription refund.

Dear Dropbox Community,   I hope this post finds you well. I'm facing a rather frustrating situation regarding a subscription fee on Dropbox.   Two months ago, I discovered an unexpected su...
  • aa_honor's avatar
    aa_honor
    2 months ago

    Dear Megan ,

     

    I'm glad to inform you that I checked my credit card records and found that the refund amount was credited the day after I initiated the refund.

     

    So, the money issue is resolved. It seems that the pending status shown in Dropbox's refund process is not accurate.

     

    Thank you for your suggestions and assistance.

     

    Best regards,

    aa

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