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guitarplayer1969's avatar
guitarplayer1969
New member | Level 1
30 days ago

Dropbox Sign missing Template Links option

Hello:  I am a new Business Team plan Admin member (3 user), and creating new templates in Dropbox Sign (Dropbox signatures redirects me automatically), but I do not have an option to "create templa...
dropbox business
Dropbox Sign
guitarplayer1969's avatar
guitarplayer1969
New member | Level 1
30 days ago

Yes- Step #4 of those instructions does not exist on my Dropbox Sign portal. I should also clarify that those steps are not the same for me.  For example on Step #3 after picking Templates from Left side(#2), I have only "Starred" and "All Templates" and its not a dropdown menu, as my previous screenshot shows. 

I have tried multiple browsers, made sure pop up blocker was disabled, cleared cache etc. Could the Dropbox Sign feature I have included with Dropbox Business be a scaled down version that does not include that feature anymore? The Signatures and Templates feature of Dropbox Business feature moved on Jan 5 2025 from the main Dropbox.  Maybe they removed some features and haven't told everyone, but everything else seems to be there.

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
29 days ago

When you say "Dropbox portal", would you mind clarifying, guitarplayer1969?

Are you doing this while logged in to your Dropbox Sign account?

Which plan do you have exactly?

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