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guitarplayer1969's avatar
guitarplayer1969
New member | Level 1
30 days ago

Dropbox Sign missing Template Links option

Hello:  I am a new Business Team plan Admin member (3 user), and creating new templates in Dropbox Sign (Dropbox signatures redirects me automatically), but I do not have an option to "create templa...
dropbox business
Dropbox Sign
guitarplayer1969's avatar
guitarplayer1969
New member | Level 1
29 days ago

dropbox.com, which then directs me to Dropbox Sign, since Templates feature has been moved as of early January: app.hellosign.com. And yes I am logged into to Dropbox Sign and my Templates are there per the screenshot above.

We are on the Teams Business plan for 3 users, which I am in trial on at this point to make sure it is going to work for us.  I also have a support ticket open on this and they are not able to resolve as of yet either.

  • guitarplayer1969's avatar
    guitarplayer1969
    New member | Level 1
    29 days ago

    Well talking to advanced support, the Dropbox Sign that is included with Business Teams plans now is not full featured, so I would have to pay for an additional separate DropBox Sign account to get that Template link feature added back, even though the other features would be duplicated. 

    Guess I will stick with Adobe forms and sign for this particularfeature, as it doesn't make sense that they would not include it on Business plans with the rest.

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      29 days ago

      Thanks for the update, guitarplayer1969. 

      Would you mind sharing your ticket number with us as well?

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