Learn how to make the most out of the Dropbox Community here 💙. 

Forum Discussion

Bill_Richards's avatar
Bill_Richards
Explorer | Level 4
12 months ago

Getting notifications about online-only files, with Google Drive/OneDrive active

I have a regular DropBox account that I've been using for many years.  This afternoon, it suddenly started giving my this very same notification every 30 seconds or so.  It doesn't tell me which file...
desktop
Google
Microsoft
Notifications
sync
Third Party Integrations
Radstone's avatar
Radstone
Explorer | Level 3
12 months ago

I am constantly getting this error message, i do not know which file or files it is referring to. please hekp

 

Dropbox message Sync Status - These files are online only. To open them, first move them into your dropbox folder

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Sorry to hear about this, Radstone.

 

I moved your post to this thread with info relevant to your issue, can you check it out and let me know if you find any info that helps?

  • Bill_Richards's avatar
    Bill_Richards
    Explorer | Level 4
    12 months ago
    Dropbox has not addressed this problem yet, so there is no help in this thread. Meanwhile, more and more people are encountering it.
    • Bill_Richards's avatar
      Bill_Richards
      Explorer | Level 4
      12 months ago

      dropbox - Is someone going to fix this?  I'm about to uninstall Dropbox and use a different solution.

      • UptownPulp's avatar
        UptownPulp
        Explorer | Level 4
        12 months ago

        2023.04.03 Edit: The following post was originally posted in this thread (1), but has since been moved into the current thread and is therefore somewhat irrelevant.

         

         

        Spoiler

        For whatever reason, they've moved many of our replies to another thread (3). I can understand since it isn't exactly the same issue, but it is similar. However, I don't understand why they didn't move them to this thread (2) (which IS the same exact issue) if they were trying to consolidate our replies to a more appropriate thread.

         

        Bill_Richards  please head there (as I've seen you already did). I don't know if you actually created that thread, or if a staff member took one of your messages in this thread and made it the OP.

         

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!