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Forum Discussion

peterbee's avatar
peterbee
Explorer | Level 3
4 years ago

Having issues with syncing files from Lightroom

I recently upgraded to Dropbox Plus. I use Adobe Lightroom 6. Since my upgrade I have been having problems with it.  I go into the program and it is very clunky.  After a minute or two I get the mess...
Desktop
Dropbox Plus
Sync
Third Party Integrations
  • Lusil's avatar
    Lusil
    4 years ago
    Currently, there's no option to do this, but I do understand how important this is for you and thank you for your feedback on this. 

    If anything else comes up in the future, just give us another shout and we'll make sure to get back to you as soon as possible.
Lusil's avatar
Lusil
Icon for Dropbox Staff rankDropbox Staff
4 years ago
Hello peterbee, let's see what we can find on this. 

Could you let me know if you get the same experience if you do this after closing the desktop app?

Give it a try and let me know how it goes, thanks!
  • peterbee's avatar
    peterbee
    Explorer | Level 3
    4 years ago

    Hello Lusil

     

    Thanks for your interest in my problem.

    I have closed the Desktop App (ie I have clicked on Quit and the window and icon have disappeared).  

    Lightroom now seems to be working more smoothly and has not displayed the error message or closed itself down.

    Does that help diagnose the problem?

     

    Peter

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      4 years ago
      It does, thanks a lot for trying that out, peterbee.

      It sounds like what you're experiencing in this case is expected, as the desktop app is trying to maintain a consistent structure to reflect the permissions that already exist in your Dropbox account.

      As such, whenever you're editing such files, I'd recommend pausing the desktop app from syncing, and then resuming it after you've finished editing.

      I know that this might not be the answer you're looking for, but let me know if you have any other questions. Thanks again!
      • peterbee's avatar
        peterbee
        Explorer | Level 3
        4 years ago

        Thank you very much Lusil.  That seems like a very practical workaround.

         

        Just for the sake of completeness: is it possible to change permissions in my Dropbox account somehow so that this would not be necessary?

         

        Peter

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