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HollisHoHo's avatar
HollisHoHo
Helpful | Level 6
3 years ago

HelloSign - Cannot Move to Next Page

I've spent the last hour trying to send a document for signature with Dropbox's HelloSign. I had no problem with the first document. But with my second document, no matter what I do, after fillin...
Dropbox Sign
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
3 years ago

Hi HollisHoHo, thanks for posting today! 

 

Which platform are you on when you notice this behavior? If you're using the web, can you try a different browser, and let me know if the same thing happens there? 

 

Keep me posted! 

Nexxus's avatar
Nexxus
New member | Level 2
2 years ago

I used Edge and Chrome and same problem on both

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Nexxus, could you try using incognito/private browsing mode without any extensions running, clearing your cache and even resetting your browser entirely?

    • Nexxus's avatar
      Nexxus
      New member | Level 2
      2 years ago

      Resetting my browser entirely? No

      I've already done those

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi Nexxus, in this case can I send you an email, in order for us to have a closer look into this? 

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