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Forum Discussion
How to deal with new Dropbox Paper files after migration and locate them?
I am so confused right now. Prior to the upgrade, I had created folders within Dropbox paper so all of my documents are in those folders. I can see those folders within the "Migrated Paper Docs" fo...
Megan
Dropbox Staff
Dropbox StaffHi Eric_B42, let's see what we can find about this together!
Would you be able to send me a couple of screenshots of what you described in regards to your Paper content online, and what you see locally on the app too?
Also, would you mind clarifying when the migration took place?
When you search for individual file names, what is the path that you see? Is it the same one that looks empty when you open it, and try to search for the files?
Keep me posted!
I woke up this morning and clicked on Dropbox.com to access Paper, only to be greeted with a screen saying there were no documents. After recovering from a panic attack, I was able to find them buried in a "migrated paper" folder on my Dropbox account. I am not sure how a huge business like Dropbox can make such a colossal error like this. You guys have heard of e-mail, right?!? Maybe a heads-up to your user base, which pays you for your service, would be a fundamental strategy to explore.
What is the strategy? As it is, navigating through the new "migrated" folder is painful and time-consuming, and the fact that there is still a Dropbox Paper page that is not connected to my files is frustrating and confusing. What is the point of all of this?
