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Forum Discussion

BCarroll's avatar
BCarroll
Explorer | Level 4
7 months ago

How to move my files out of Dropbox Vault?

I thought I would try Dropbox Vault, thinking that is where I could put files I don't want anyone to be able to access, so I put all of my hundreds of financial documents in my vault. I need to be ab...
Dropbox Vault
BCarroll's avatar
BCarroll
Explorer | Level 4
7 months ago

When I click on Move, it populates folders to move them into within my Vault.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
7 months ago

Could you send us a screenshot of that (omitting any personal information) so that we can have a  visual too BCarroll?

  • BCarroll's avatar
    BCarroll
    Explorer | Level 4
    7 months ago

    When I click Move, it just gives me the same folders that I have in my Vault to move it to. I want to move the whole folder out of my Vault back to my laptop.

     

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      7 months ago

      Hi BCarroll, could you try selecting and dragging the files into a folder visible in the navigation pane on the left hand side of the Dropbox site?

      • BCarroll's avatar
        BCarroll
        Explorer | Level 4
        7 months ago

        I tried that. As soon as I get out of the vault area, my mouse changes to a red minus sign

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