Start 2025 on time and up to date! Seamlessly integrate your calendars into Dropbox with these simple steps! 📆

Forum Discussion

ARA_1's avatar
ARA_1
New member | Level 1
14 days ago
Solved

Is the Rakuten Kobo app no longer available in the App Center?

I have previously been able to add the Rakuten Kobo app to a Dropbox account. I have recently created a new account for a different email address. When I try to connect to the Kobo app in the App Center, I receive the message 'we couldn't find the app'. Is the Kobo app no longer available? I can still access it from my other Dropbox account.

Any help would be appreciated.

Third Party Integrations
  • Megan's avatar
    Megan
    13 days ago

    Hey ARA_1, thank you for reaching out regarding this integration.

    To the best of our knowledge, this integration was created and is managed by Kobo. 
    Therefore, for further assistance, I recommend contacting their support team directly, as they would be best equipped to provide accurate guidance.

    From what I understand, and what is also mentioned here; customers typically activate the integration through their Kobo platform rather than the app center.

    Please let me know if there's anything else I can assist you with. 

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    14 days ago

    Hi ARA_1, thanks for posting on our Community about this. 

    If you go to the App Center from your other Dropbox account, are you still able to see the Kobo app listed there? 

    Let me know what you find.

    • ARA_1's avatar
      ARA_1
      New member | Level 1
      14 days ago

      Thanks for responding, Nancy. The Kobo app doesn't appear in the App Center in my other account. However, when I click the link to search 'Connected Apps', the Kobo app is active. I have also been able to sync files with my Kobo device. 

      Is there a reason the App Center doesn't list the Kobo app anymore?

      Kind regards

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        13 days ago

        Hey ARA_1, thank you for reaching out regarding this integration.

        To the best of our knowledge, this integration was created and is managed by Kobo. 
        Therefore, for further assistance, I recommend contacting their support team directly, as they would be best equipped to provide accurate guidance.

        From what I understand, and what is also mentioned here; customers typically activate the integration through their Kobo platform rather than the app center.

        Please let me know if there's anything else I can assist you with. 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!