Curious about A, B, C, and D drives? Learn what they mean and how to use them effectively with Dropbox in this handy guide! - check it out now!

Forum Discussion

gfondelio's avatar
gfondelio
Explorer | Level 3
10 months ago
Solved

Links from Dropbox no longer show a preview on Apple Messages

In the last 24 hours, Dropbox has stopped showing link previews when sending over Messages in iOS. Now, only the Dropbox icon and name shows. Has anyone found a fix for this? Before and After Screens...
Apple
iOS
Mobile
Preview
  • harrydbx's avatar
    harrydbx
    10 months ago

    We identified the issue and shipped a fix. The issue should be resolved within an hour. Thank you again for the reports!

harrydbx's avatar
harrydbx
Icon for Dropbox Engineer rankDropbox Engineer
10 months ago

Hi gfondelio and avidstraaf,

 

Thanks for reporting this. This is a bug and engineers are looking at it now.

harrydbx's avatar
harrydbx
Icon for Dropbox Engineer rankDropbox Engineer
10 months ago

We identified the issue and shipped a fix. The issue should be resolved within an hour. Thank you again for the reports!

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!