You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jun yu's avatar
jun yu
Helpful | Level 5
2 years ago

Lost with new Dropbox Sign release.

Hi, 

 

I have been using the drop box sign for a long time and it completely satisfy my needs. The previous signers were recorded in the system so by simply type part of their name their email addresses will pop up for selection. An  easy and clear process... 

 

With the new release, it becomes a nightmare. The signer recording is no more there. Everytime I need to retype the email addresses. Total time wasting!!! 

Also the default saving folder was changed. Previously it was always in the same folder which I defaulted at the beginning. So I can always know where it is. 

Now, it is defaulted to the folder which it was sent out. Unless you select it otherwise. So the signed in unsigned doc now in the same folder. Easy to got mixed. 

Also, prevouisly the focus was on the signing process. Direct and easy. 

Now, the focus is half sign and half editing. How will Dropbox sign be more powerful than any simpliest editing tool in the market? No chance. Any free editing app will be more powerful than Dropbox. So what add more feature for editing? User already know they need to edit the doc before upload to sign. 

What is the point of adding more editing feature but complicate the signing process, which is what dropbox sign is for? 

I completely lost my mind. 

 

Also there is no any supporting of the new released features. To be frank, I do not know how to use the new features but now I do not know those old features neither. 

 

I have to consider to unsubscribe it and choose other signing tools next year. Unless some of the features can be returned, such as the remembering of the signer emails. 

 

 

 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff

    Hey jun yu, thanks for posting here! 

     

    Your feedback regarding Dropbox Sign and its new features has been very valuable and I will endeavor to make sure your voice is heard.

     

    We listen to your needs because it allows us to fully appreciate how Dropbox Sign fits into and influences your daily routine.

     

    If you wish, you can always contact our Support team, and connect with an agent, in order to find out more about these changes. 

     

    I hope this helps!

    • jun yu's avatar
      jun yu
      Helpful | Level 5

      Thank you Magen for the reply. Appreciated. 

       

      So do you know when those 2 features will be returned? 

      1. Record and suggest email address based on name input
      2. Default signed document to the default folder 1st selected. 

      Thank you 

       

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