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Joris-Jornature's avatar
Joris-Jornature
New member | Level 1
12 days ago

Missing folders and Paper docs after migration

For many years I have used Dropbox paper. 

Made hundreds of folders and papers. 
Now I have only 10 or so in my migrated section. 

First of all I had no idea something was about to happen. 
Maybe I missed mails?

I have used paper recently without an issue or a notice that I should do something really quick! 
Now I have no Idea where to find my files. 
I have a folder 'Gemigreerde paper documenten' (Dutch) and there is not even 1% of my files. 

We are working in a team and maybe a college did the migration and I can't see them now?

I find this update very disturbing! 

So dropbox, how can I get them back?
Where are they?

Thanks! 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff

    Hey Joris-Jornature - sorry to hear about your missing files.

    Can you please clarify if you're referring to Dropbox Paper docs or if you noticed other files missing too?

    Have you tried taking a look at the events page? It's the place where all uploads, edits, and deletions are normally logged, so it should give a hint.

    In any case, please keep us posted, Joris. 

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