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Verdi-Fan's avatar
Verdi-Fan
New member | Level 2
3 months ago

Moleskine Smart Notizbuch Dropbox Connected but getting an error

Good evening, I bought a "Moleskine Smart Notizbuch" because the communication with Dropbox was promoted as a functionality. Unfortunately, I am unable to connect the necessary APP “PAGE CAMERA” wi...
Error Messages
Mobile
Third Party Integrations
Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 months ago

Have you checked everything is up to date and recent?

 

If it is an you still have issues you need to speak to Moleskine support as they develop that app so they need to provide the support

  • Verdi-Fan's avatar
    Verdi-Fan
    New member | Level 2
    3 months ago

    Yes! Everything is recent and up to date. I'm afraid that's the problem. Presumably Dropbox was developed and Moleskine didn't care. I will write them immediately. Thanks

    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      3 months ago

      Dropbox have changed APIs (which is what links third parties to Dropbox) over time, but, that was quite awhile ago - if you are using recent apps then it shouldn't be that!

      • Verdi-Fan's avatar
        Verdi-Fan
        New member | Level 2
        3 months ago

        Dear Mark
        to be safe, I just deleted the Dropbox APP and reinstalled it - the error remained. I will contact Moleskine and if necessary return the Moleskine / Dropbox notebook if it doesn't come to work.

        Thx for your support. 

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