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Forum Discussion
KobusMe
2 years agoExplorer | Level 3
No internet connection
Dropbox states that I have no internetconnection ..... BUT I have.
HELP (im not a computerwizzard)
10 times reinstall
Virusscanner disabelled
Windows
HPdesktop
When you reinstalled the app, did you perform an advanced reinstallation of the app, or a basic reinstall from the site?
- HannahDropbox Staff
Hey KobusMe, thanks for reaching out to the Dropbox Community today.
Do you perhaps have any security programs, like an antivirus, VPN, firewall, proxy, etc. on your computer, that could potentially be blocking the Dropbox app?
If so, can you temporarily disable them, to see if that helps?
Keep me posted.
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