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Forum Discussion
Page turner pedal no longer works on my iOS devices
My donner page turner suddenly stopped working in my iPad Pro. I purchased an IRig pedal and this doesn’t work either. I tried ot on my iPhone, it still doesn’t work. It works on apps other than Dropbox. The updates are all the latest. Any ideas please?
- Hannah
Dropbox Staff
Hey @Trevor147, thanks for reaching out to our Community.
How did you originally connect this device to your Dropbox?
Can you disconnect and re-connect it, to see if that helps?
Also, there's an older thread about a similar issue, which you can take a look at, in case there's some useful info there as well.
Let me know how it goes.
- Hi Hannah. Both pedals connect via blue tooth. The Donner pedal Just stopped working. Nothing cleared it, ie reloading or settings. That’s why I bought the Irig pedal. What’s interesting is the pedal doesn’t work on Dropbox on my iPhone either. Thank you for helping.
- Hi Hannah, I’m home again, and working on Dropbox. I’ve cleared the Cache, still no good I’m afraid. Can you advise what the latest Dropbox update is please? It’s strange it was working and now isn’t. Thanks Trevor
zacwDropbox Engineer
Can you share which 'mode' you have the device set to? I'd like to try and understand what keyboard commands it's sending to the app so I can understand why it stopped working.
- Hi Zack, yes u can but as I’ve just explained to Hannah, I’m away for a bit. As soon as I’m back I will let you know. Many thanks for helping. 😎
