We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

bastihansen's avatar
bastihansen
Helpful | Level 6
2 years ago

Replay Checkbox missing 🥲

Hey All! I got a replay link from a client and I am working on a revision for a video. a day later i am opening the same link and now the checkboxes are missing and i cant tick off changes i made. seems like a sign in issue or something? i made sure i am signed in into dropbox.com before opening the link.

 

any ideas?

Dropbox Replay
  • bastihansen's avatar
    bastihansen
    2 years ago

    I figured it out. I was logged into Dropbox.com but not into replay. Apparently two different things to be logged in to.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey bastihansen, thanks for posting here! 

     

    Would you mind send me a screenshot of what you see on your end, when you open the link in regards to the check-boxes, please? It'll help me with the visual. 

     

    Keep me posted, and we'll take it from there! 

    • bastihansen's avatar
      bastihansen
      Helpful | Level 6
      2 years ago

      I figured it out. I was logged into Dropbox.com but not into replay. Apparently two different things to be logged in to.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Awesome! Glad everything is settled bastihansen. 

         

        If you need us, you know where to find us. 

About Integrations

Find solutions to issues with third-party integrations from the Dropbox Community. Share advice and help members with their integration questions.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!